Exclusive: An online CBD-ordering service which sparked an investigation by the Therapeutic Goods Administration (TGA) has taken down its website as it undergoes “improvements”, Cannabiz has learned.

CDA Express, an offshoot of CDA Health, launched in April, giving patients rapid access to low-dose CBD.

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On hold: CDA Express has suspended its online ordering service

The digital wellness hub, as it was described, included a seven-minute virtual consult to check eligibility before a range of treatments appeared for purchase.

But in an email to customers earlier this month, the ordering service said its website would be unavailable while it is “undergoing improvements”.

It told patients: “While this occurs, you will not be able to login to your CDA Express account.”

Those requiring prescriptions were told to contact the company “and one of our clinicians will get back to you as soon as possible”.

The suspension of the CDA Express service comes as the TGA continues its crackdown on businesses and individuals who contravene regulations surrounding the advertising and promotion of medicinal cannabis.

In addition to dishing out fines to individuals in recent weeks, the TGA also instructed the Newcastle Herald to remove a sponsored article from Cannatrek.